The Underestimated Importance of Innovation for Businesses

Interview with Benoit Labbé, Senior Director of Partnerships and Ecosystems at the Conseil de l’innovation du Québec

Innovation is essential for every business, regardless of its size or industry. It is a key driver of competitiveness, growth, and long-term sustainability. Often underestimated, innovation extends far beyond technology, encompassing areas such as human resources management, organizational structure, business processes, and the adoption of new technologies. In a rapidly changing world, innovation is no longer a choice, it is a necessity for ensuring the long-term success and resilience of businesses.

Innovation Decoded: More Than a Novel Idea, a Source of Added Value

Innovation lies at the heart of business competitiveness. It is essential not only for standing out in the marketplace, but also for addressing current and future challenges. But what does innovation really mean? The concept goes far beyond inventing new products, processes, or services.

According to Benoit Labbé, Senior Director of Partnerships and Ecosystems at Conseil de l’innovation du Québec, innovation is built on three essential pillars: novelty, significant improvement of existing products or services, and value creation. Far from being limited to research and development (R&D), innovation is distinguished by its ultimate goal of generating tangible value.

This value creation can take many forms. It may be commercial, by strengthening a company’s competitiveness, or social, by addressing specific societal challenges. For example, a company that implements a more sustainable manufacturing process or enhances customer service through the optimization of digital tools creates value not only for its own growth, but also for society as a whole.

Benoit Labbe Assis LOW
Benoit Labbé

Innovation in Quebec: A Necessity Still Overlooked by Too Many Businesses

Innovation is widely recognized as a driver of growth. However, according to findings from the Conseil de l’innovation du Québec. Survey, many Quebec businesses have yet to fully embrace its benefits. In fact, 41% of surveyed companies believe they do not need to innovate, a concerning figure in a business environment where global competition requires organizations to continuously adapt and evolve.

Many businesses remain hesitant to invest in innovation because they perceive it as difficult to implement. Common barriers include a shortage of skilled labour, financial risk, and limited training for business leaders. Benoit Labbé also emphasizes that organizational culture can be a major obstacle. In his view, companies must make innovation part of their DNA by establishing dedicated processes that encourage continuous reflection, experimentation, and improvement.

“Although innovation is vital to the future of businesses, it is still sometimes underestimated by business leaders, particularly in Quebec,” says Benoit Labbé, Senior Director of Partnerships and Ecosystems at the Conseil de l’innovation du Québec.

Innovation: A Key Driver of Business Growth, Competitiveness, and Long-Term Success

Innovation is much more than a buzzword—it is a strategic lever for companies seeking to remain competitive and resilient in a global marketplace. Why should businesses invest in innovation? And why is it essential for their long-term development?

1. A Direct Impact on Business Growth

The numbers speak for themselves. According to the Great Survey conducted by the Quebec Innovation Council, companies that have undertaken innovation projects are 2.5 times more likely to expect revenue growth of 5% or more. This clearly demonstrates that innovation is not simply a means of making incremental improvements—it is a powerful engine for sustainable growth.

In addition, innovative companies are 2.4 times more likely to anticipate significant export growth. By investing in innovation, businesses strengthen their competitive position not only in domestic markets but also on the international stage.

2. Strengthening Competitiveness and Ensuring Long-Term Success

In an increasingly competitive economy, innovation enables businesses to maintain—or expand—their market share. It provides a direct response to emerging competitors introducing new products, services, or business models that better meet evolving customer needs.

Without innovation, companies risk losing their competitive edge to more agile organizations offering more advanced and attractive solutions. In other words, failing to innovate can ultimately jeopardize a company’s long-term viability, leaving it vulnerable to obsolescence in a rapidly changing marketplace.

Collaborative Innovation in Quebec: A Strategic Lever for Business Growth

In Quebec, collaborative innovation—an approach that fosters partnerships among businesses, research centres, and academic institutions—has become a strategic driver of growth. By working together, companies gain access to funding, specialized expertise, and resources that are critical to the success of their research and development (R&D) projects.

1. Funding and Resources

Funding programs that cover up to 80% of eligible project costs enable businesses to reduce financial risk while pursuing ambitious innovation initiatives. The Quebec Innovation Council plays a central role by helping companies identify and access the resources and support available to them.

2. Expertise and Talent

Through collaborations with universities and Centres collégiaux de transfert de technologie (CCTTs), businesses gain access to cutting-edge expertise and research capabilities. These partnerships also create valuable opportunities to recruit highly qualified talent who have participated in collaborative projects, further strengthening the competitiveness of Quebec’s innovation ecosystem.

“More than 54% of innovation projects in Quebec are carried out in collaboration with external partners. This clearly demonstrates how beneficial—and necessary—this approach is for driving innovation across the province,” says Benoit Labbé.

Fostering a Culture of Innovation

Successful innovation depends on more than financial support and collaborative partnerships. A strong culture of innovation within the organization is equally essential. Benoit Labbé emphasizes the importance of creating an organizational environment where experimentation is encouraged and new ideas are recognized and valued.

Companies that embed innovation into their business strategy and day-to-day operations are more likely to achieve successful outcomes. This requires establishing well-defined innovation processes that structure ideation, experimentation, and the evaluation of new ideas. A clear innovation framework not only increases the likelihood of success but also improves resource allocation, project management, and decision-making.

Innovation also relies on effective strategic intelligence. Companies should implement processes to monitor market trends, emerging technologies, and evolving customer needs. This ongoing technology and market watch helps identify new opportunities, anticipate change, and guide innovation efforts toward areas of greatest potential.

Finally, visionary leadership is essential to building an innovative culture. Leaders must not only champion innovation but also create the conditions that allow it to flourish—for example, by providing dedicated spaces where employees can experiment, test ideas, and learn without the constraints of day-to-day operations. Such environments foster creativity, agility, and continuous improvement.

By Fanny Charreteur

This article has not undergone thorough linguistic review. It may therefore contain some spelling and syntax errors. Rest assured that the nature of the content and information presented is not affected.

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